Frequently Asked Questions
1. How can I extend my booking?
You can extend your booking directly through our website or by messaging us directly we will be more than happy to help you.
2. Do you require a deposit?
A £300 deposit and Identification document will be required to confirm your booking.
The deposit is a pre-authorisation process, so monies will not leave your account, but instead it will be held by our payment processing platform as security against damages or breakages during your stay.
The deposit is usually released back within 7 days of your departure from the property.
3. How can I book a stay?
Booking your stay couldn’t be any easier. Please book directly with us on this website to secure our Best Rates for your stay. You will be able to see offers and availability for your required duration and confirm your booking.
4. Do you offer Discounts for long term bookings?
We understand and very much welcome bookings for long stays.
We offer SPECIAL RATES and BIG DISCOUNTS for LONG STAYS (28 days and more)
Even if you are looking to stay a few days or weeks we usually offer discounts for such bookings. Always reach out to us for best prices.
5. What are your Terms and Conditions?
Our full Terms and Conditions can be found on our website.
6. What are your Check-In and Check-Out policy?
Check-In is from 3pm and Check-Out is no later than 11am.
If you wish to Check-In earlier or Check-Out later please notify us at least 48 hours in advance to notify our cleaning team.
We will endeavour to full your request but there might be a charge involved.
7. Are you listed on any of the major Online Travel Agents (OTA)?
Sure we are. You can find our listings on the major websites like Airbnb, Booking.com and VERBO.
We encourage you to book directly via our website, to ensure you secure the BEST PRICE for your stay.
8. Are your properties Pet friendly?
Unfortunately, Pets are not allowed.
